Privacy Policy

1. Introduction

Inverselogic, Inc. ("Inverselogic," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at inverselogic.com or engage with our IT services and consulting.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect information about you in the following ways:

• Information you provide directly — name, email address, phone number, company name, and any messages submitted through our contact forms or email.
• Automatically collected data — when you visit our website, we automatically collect certain information such as your IP address, browser type, operating system, referring URLs, and pages visited. This is done through cookies and analytics tools.
• Service-related information — if you are an existing client, we may collect information necessary to deliver IT support and managed services, including device information, network configurations, and account credentials stored securely in our systems.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide customer support
• Deliver and improve our IT services
• Send service-related communications (appointment confirmations, invoices, alerts)
• Analyze website usage to improve user experience
• Comply with legal obligations
• Protect the security of our systems and clients

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as how often users visit, which pages they visit, and which sites they visited prior to arriving here. We use this data to improve our website and services.

Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and the Google Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Cookies

Our website uses cookies to enhance your browsing experience. Please see our Cookie Policy for detailed information about what cookies we use and how to control them.

6. Third-Party Services

We may share your information with trusted third parties only as necessary to operate our business and deliver services to you, including:

• Cloud service providers (Microsoft, Amazon Web Services)
• IT tooling and remote support platforms (TeamViewer)
• Analytics providers (Google Analytics)
• Accessibility tools (AccessiBe)

These third parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.

7. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, loss, or disclosure. As an IT security firm, we apply the same standards to our own systems that we recommend to our clients — including encryption in transit and at rest, access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for up to 3 years. Client service records are retained per our service agreements and applicable legal requirements.

9. Your California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we have collected about you
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information in Section 11 below.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our website after any changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please reach out: